Shipping policy
Shipping
Made-to-order & personalized items
Each bowl and memorial urn is handmade in my studio. Personalized and made-to-order items require approximately 4 weeks of production time before they are shipped. I'll keep you updated by email throughout the process — if anything changes, I'll reach out to you directly.
Shipping rates & delivery times
| Destination | Cost | Delivery time (after shipping) |
|---|---|---|
| Latvia | Free (parcel locker) – €4 | 1–3 business days |
| Estonia & Lithuania | Free – €18 | 2–14 business days, depending on method |
| Rest of Europe (incl. Nordics & UK) | €12 | 2–5 business days |
| United States & Canada | €15–€20 | 5–8 business days |
| Rest of world | €30 | 8–14 business days |
Exact shipping cost and delivery estimate for your order will be shown at checkout based on your address and the available carrier options.
Customs & duties (United States)
For orders shipped to the United States, I cover all customs duties and import fees — you won't be charged anything extra on delivery. The price you pay at checkout is the final price.
Order tracking
Once your order ships, you'll receive a tracking number by email so you can follow your package's journey.
Questions
If you have any questions about your order's shipping status, please contact me at jogita@zuzepet.com.